Keeping accurate records is an important part of running a professional yoga teaching practice. If a student makes a complaint, or an insurance claim is made, it may be weeks, months or even years after the class took place. By then, relying on memory alone is unlikely to be enough.
Good record-keeping helps you show what happened, who was involved, and what steps you took to keep your students safe. Depending on your teaching practice, this may include class attendance records, health screening information, risk assessments, class plans, consent records and records of any accidents or incidents.
These records can provide valuable evidence of the professional decisions you made and the steps you took to meet your duty of care. They can also help you respond more accurately if questions are raised about a class or an incident occurs.
Record keeping doesn't have to mean creating lots of unnecessary paperwork. The aim is to keep clear, relevant and accurate records that reflect your teaching practice and can be referred back to when needed.
It is tempting to see class registers, student forms, and incident notes as administrative tasks which lie outside the act of teaching. In reality, they form part of a safe and professional teaching structure.
Having a clear record allows you to link the decisions you took before, during and after a class; it can demonstrate that you considered whether a student was suitable to take part, explained what the session entailed, addressed a concern and made the necessary adjustments when required.
It is particularly important when you are teaching regularly, working in a number of studios, teaching online or giving specialist classes. A student's situation may change, and a class might involve physical contact, inversions, breath work, strong sensory elements, or other features that must be explained in advance. If you keep a short, timely record, those discussions become visible instead of relying on memory.
You may not be able to establish the basic facts, the event of a complaint or insurance claim.
Suppose a student gets in touch with you eighteen months after a class and says that they have sustained an injury as a result of one of the adjustments you carried out for them. If you do not have an attendance register, you will not be able to verify whether they were actually there, which class they attended, or who else was in the class.
You can't verify whether the allegation is true unless you have a record; your attendance record is the first defence you can raise if a claim is made, and it is a significant piece of information that will help you or your insurance company to deal with the claim. There is no need for attendance records to be complicated; a date, a list of the classes, the place or online platform, and a list of who attended might be all that is required to provide the essential background. The key point is that the record exists and can be accessed whenever needed.
To make an informed decision about taking your yoga class, students should be given sufficient information about the various aspects of the session and have the opportunity to ask questions, adjust their practice, or refuse to take part.
When a student later states that they were not informed about an adjustment, physical contact, a prop, or a specific aspect of the class, then a record of what was explained and how the student responded can be useful.
The fact that you ask students to complete and sign a disclaimer form does not eliminate your duty of care, nor does it ensure that a claim cannot be made; the purpose of such a form is to promote clear communication and to secure informed consent, not to take the place of professional judgement or of continuing communication with students.
Good records have the ability to indicate the reasons for the decisions you made.
For instance, a student might mention to you an injury, a medication, an allergy, or another health issue that could affect their ability to take part. By using a health questionnaire together with your notes, you can demonstrate that you have taken the information into account, modified the practice or advised the student to obtain further advice.
Since health information is a type of sensitive personal data, it has to be handled with care. Gathering more information than necessary increases privacy risk. Your objective is not to create a full medical history. Rather, it is to record the information relevant to ensuring safe participation, within the scope of the training provided.
When an incident results in a claim, your insurance company might need to know what took place, who was involved, what information was available at that time and what steps you took.
Wherever your insurance policy includes conditions relating to record-keeping, the absence of records may make it more difficult to demonstrate compliance. This could cause problems for the insurer when evaluating an incident or a claim. It doesn't imply that a missing record will definitely lead to a claim being rejected, but it can harm your defence.
We suggest that you keep records of attendance, suitability assessments (e.g. disclaimer or health questionnaire), informed consent, planned activities, any modifications, session details, students' responses, and any adverse events.
Should an incident happen in class and this causes a claim, you should get in touch with your insurer to talk about it.
Don't wait to find out whether the situation worsens, and don't accept responsibility or promise to pay compensation until you have spoken to your insurance company.
It is not appropriate to retain student records indefinitely once a student has ceased attending your classes. This is particularly important because you may hold contact details, emergency contact details and health information, all of which must be handled and protected appropriately.
However, if a student continues to attend your classes, you will need to retain the information that is necessary for you to teach them safely and manage your professional responsibilities.
A good record-keeping system therefore needs to strike the right balance: you should keep the information you need while a student remains under your care, but avoid holding onto personal information for longer than necessary once they are no longer a student. Keeping too little information could make it difficult to respond to a complaint or insurance claim, while keeping too much information for too long can create unnecessary data protection and privacy risks.
The principles of data protection mean that you should collect information for a specific purpose, ensure its security and keep it only for as long as is necessary. You must also be able to explain how long you keep various types of records and the reasons for this. Having a simple retention schedule will help you check the information and delete or anonymise it when it is no longer needed.
When you run your own business and give lessons at a gym or studio that collects information about its students, you should ensure you have the means to access details on class attendance and medical records if a claim is made. It might be a good idea to secure your right to access this information when you agree to teach the class.
We recommend that the student records of yoga teachers be generally kept for at least 7 years for adults and for 7 years after a minor has reached the age of 18. It would be advisable to consider longer retention periods in cases involving vulnerable adults, as limitation periods may be extended in certain circumstances.
Financial records are also important, as tax officials have the right to request up to 7 years' worth of bank statements and financial documents in the event of an inquiry or audit. It is essential to keep your financial records clear and accurate to comply with tax requirements, and they can also help protect your business should the tax authorities raise any questions.
Keeping records isn't about expecting something to go wrong. It's about recognising that things can change, and that questions about a class may sometimes arise long after it has taken place.
A class register, a note about a student's needs, or a record of an accident or incident may seem insignificant at the time. Months or even years later, however, these records could provide important information about what happened and help you respond accurately if a complaint or insurance claim arises.
Good teaching is about much more than what happens on the mat. It also includes the professional systems you have in place around your classes. Keeping records that are accurate, secure and appropriate to your practice is part of that responsibility.
The aim isn't to create unnecessary paperwork or record every detail. It's about keeping the information you genuinely need to support your students, demonstrate the decisions you've made and help you deal with any issues that may arise.
Yes. Accurate records support student safety, informed consent, continuity of care and your ability to respond to complaints, incidents or insurance claims. They may also be required by your insurer.
This depends on your teaching and insurance arrangements, but records may include attendance registers, relevant student information, consent and boundary discussions, class plans, adaptations, risk assessments, communications and notes about accidents, concerns or incidents.
The correct period depends on your purpose, insurer, employer and local requirements. Balens' current guidance generally refers to at least seven years for adult records and seven years after a minor reaches 18, with longer retention potentially appropriate for vulnerable adults. Check your policy wording before setting your retention period.
Make the situation safe, listen and show empathy, record the facts as soon as possible and contact your insurer promptly if the incident could lead to a claim. Follow any workplace, safeguarding and first-aid procedures that apply.
This article provides general information for YogaPros members and yoga teachers. It does not replace your insurance policy wording, employer procedures, local law, or professional advice. Always verify the current requirements that apply to your teaching practice.